@inproceedings{CASE-2007-NarasimhaKS,
	author        = "Chetan Yadati Narasimha and Manjunath Kamath and Ramesh Sharda",
	booktitle     = "{Proceedings of the Third International Conference on Automation Science and Engineering}",
	doi           = "10.1109/COASE.2007.4341796",
	isbn          = "978-1-4244-1154-2",
	pages         = "1051--1056",
	publisher     = "{IEEE}",
	title         = "{A Semi Markov Decision Process Approach To E-mail Management In A Knowledge Work Environment}",
	year          = 2007,
}