@inproceedings{CAiSE-2001-KrogstieJ,
	author        = "John Krogstie and Håvard D. Jørgensen",
	booktitle     = "{Proceedings of the 13th International Conference on Advanced Information Systems Engineering}",
	doi           = "10.1007/3-540-45341-5_34",
	isbn          = "3-540-42215-3",
	pages         = "477--482",
	publisher     = "{Springer-Verlag}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Flexible Support of Work Processes — Balancing the Support of Organisations and Workers}",
	volume        = 2068,
	year          = 2001,
}