@inproceedings{CHI-1990-GentnerG,
	author        = "Donald R. Gentner and Jonathan Grudin",
	booktitle     = "{Proceedings of the Eighth ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/97243.97287",
	isbn          = "0-201-50932-6",
	pages         = "277--282",
	publisher     = "{ACM}",
	title         = "{Why good engineers (sometimes) create bad interfaces}",
	year          = 1990,
}