@inproceedings{CHI-2000-FrokjaerHH,
	author        = "Erik Frøkjær and Morten Hertzum and Kasper Hornbæk",
	booktitle     = "{Proceedings of the 18th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/332040.332455",
	isbn          = "1-58113-216-6",
	pages         = "345--352",
	publisher     = "{ACM}",
	title         = "{Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?}",
	year          = 2000,
}