@inproceedings{CHI-2002-SellenMS,
	author        = "Abigail Sellen and Rachel Murphy and Kate L. Shaw",
	booktitle     = "{Proceedings of the 20th ACM SIGCHI Conference on Human Factors in Computing Systems: Changing our World, Changing ourselves}",
	doi           = "10.1145/503376.503418",
	isbn          = "1-58113-453-3",
	pages         = "227--234",
	publisher     = "{ACM}",
	title         = "{How knowledge workers use the web}",
	year          = 2002,
}