@inproceedings{CIKM-2018-HanGSA,
	author        = "Jianglei Han and Ka Hian Goh and Aixin Sun and Mohammad Akbari",
	booktitle     = "{Proceedings of the 27th ACM International Conference on Information and Knowledge Management}",
	doi           = "10.1145/3269206.3272026",
	isbn          = "978-1-4503-6014-2",
	pages         = "2263--2271",
	publisher     = "{ACM}",
	title         = "{Towards Effective Extraction and Linking of Software Mentions from User-Generated Support Tickets}",
	year          = 2018,
}