@inproceedings{CSCW-1988-Mackay,
	author        = "Wendy E. Mackay",
	booktitle     = "{Proceedings of the Second ACM Conference on Computer-Supported Cooperative Work}",
	doi           = "10.1145/62266.62293",
	isbn          = "0-89791-282-9",
	pages         = "344--353",
	publisher     = "{ACM}",
	title         = "{More than just a Communication System: Diversity in the Use of Electronic Mail}",
	year          = 1988,
}