@inproceedings{CSCW-2000-SmithCB,
	author        = "Marc Smith and Jonathan J. Cadiz and Byron Burkhalter",
	booktitle     = "{Proceedings of the Eighth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/358916.358980",
	isbn          = "1-58113-222-0",
	pages         = "97--105",
	publisher     = "{ACM}",
	title         = "{Conversation trees and threaded chats}",
	year          = 2000,
}