@inproceedings{CSCW-2002-RibakJS,
	author        = "Amnon Ribak and Michal Jacovi and Vladimir Soroka",
	booktitle     = "{Proceedings of the Ninth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/587078.587097",
	isbn          = "1-58113-560-2",
	pages         = "126--135",
	publisher     = "{ACM}",
	title         = "{“Ask before you search”: peer support and community building with reachout}",
	year          = 2002,
}