@inproceedings{CSCW-2004-Grudin,
	author        = "Jonathan Grudin",
	booktitle     = "{Proceedings of the 10th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1031607.1031659",
	isbn          = "1-58113-810-5",
	pages         = "324--327",
	publisher     = "{ACM}",
	title         = "{Return on investment and organizational adoption}",
	year          = 2004,
}