@inproceedings{CSCW-2010-KitturK,
	author        = "Aniket Kittur and Robert E. Kraut",
	booktitle     = "{Proceedings of the 13th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/1718918.1718959",
	isbn          = "978-1-60558-795-0",
	pages         = "215--224",
	publisher     = "{ACM}",
	title         = "{Beyond Wikipedia: coordination and conflict in online production groups}",
	year          = 2010,
}