@inproceedings{CSCW-2013-TowneKKH,
	author        = "W. Ben Towne and Aniket Kittur and Peter Kinnaird and James D. Herbsleb",
	booktitle     = "{Proceedings of the 16th ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/2441776.2441896",
	isbn          = "978-1-4503-1331-5",
	pages         = "1059--1068",
	publisher     = "{ACM}",
	title         = "{Your process is showing: controversy management and perceived quality in wikipedia}",
	year          = 2013,
}