@inproceedings{CSM-1993-Caldiera93a,
	author        = "Gianluigi Caldiera",
	booktitle     = "{Proceedings of the Ninth Conference on Software Maintenance}",
	editor        = "David N. Card",
	isbn          = "0-8186-4600-4",
	pages         = "228--230",
	publisher     = "{IEEE Computer Society}",
	title         = "{Impact of ISO 9000 on Software Maintenance}",
	year          = 1993,
}