@inproceedings{DUXU-WM-2013-Redish,
	author        = "Janice (Ginny) Redish",
	booktitle     = "{Proceedings of the Second International Conference on Design, User Experience, and Usability. Part IV: Web, Mobile, and Product Design}",
	doi           = "10.1007/978-3-642-39253-5_32",
	isbn          = "978-3-642-39252-8",
	pages         = "294--303",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Content as Conversation in Government Websites}",
	volume        = 8015,
	year          = 2013,
}