@inproceedings{HCI-ACS-1993-Soderberg,
	author        = "Inger Söderberg",
	booktitle     = "{Proceedings of the Fifth International Conference on Human-Computer Interaction. Volume 1: Applications and Case Studies}",
	isbn          = "0-444-89540-X",
	pages         = "839--844",
	publisher     = "{Elsevier}",
	title         = "{How the Design of the Premises Supports a New Organizational Structure as Viewed by Full-Time Operators in Large-Scaled Tele-Services}",
	year          = 1993,
}