@inproceedings{HCI-CCAD-1999-RauS,
	author        = "Pei-Luen Patrick Rau and Gavriel Salvendy",
	booktitle     = "{Proceedings of the Eighth International Conference on Human-Computer Interaction. Volume 2: Communication, Cooperation, and Application Design}",
	isbn          = "0-8058-3392-7",
	pages         = "58--61",
	publisher     = "{Lawrence Erlbaum}",
	title         = "{Likes and dislikes of electronic mail addresses: a users’ survey}",
	year          = 1999,
}