Effect of Providing a Web-Based Collaboration Medium for Remote Customer Troubleshooting Tasks
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Chulwoo Kim, Pilsung Choe, Mark R. Lehto, Jan P. Allebach
Effect of Providing a Web-Based Collaboration Medium for Remote Customer Troubleshooting Tasks
HCI, 2007.

HIMI IIE 2007
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@inproceedings{HIMI-IIE-2007-KimCLA,
	author        = "Chulwoo Kim and Pilsung Choe and Mark R. Lehto and Jan P. Allebach",
	booktitle     = "{Proceedings of the Symposium on Human Interface and the Management of Information. Part II: Interacting in Information Environments}",
	doi           = "10.1007/978-3-540-73354-6_6",
	isbn          = "978-3-540-73353-9",
	pages         = "47--53",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Effect of Providing a Web-Based Collaboration Medium for Remote Customer Troubleshooting Tasks}",
	volume        = 4558,
	year          = 2007,
}

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