Ulrich Bohnacker, Lars Dehning, Jürgen Franke, Ingrid Renz
Automatic Analysis of Customer Feedback and Inquiries
ICEIS, 2001.
@inproceedings{ICEIS-v2-2001-BohnackerDFR,
author = "Ulrich Bohnacker and Lars Dehning and Jürgen Franke and Ingrid Renz",
booktitle = "{Proceedings of the Third International Conference on Enterprise Information Systems, Volume 2}",
pages = "1162--1165",
title = "{Automatic Analysis of Customer Feedback and Inquiries}",
year = 2001,
}