@inproceedings{ICEIS-v3-2003-HawryszkiewyczG,
	author        = "Igor Hawryszkiewycz and Shang Gao",
	booktitle     = "{Proceedings of the Fifth International Conference on Enterprise Information Systems, Volume 3}",
	pages         = "319--325",
	title         = "{Managing the Complexity of Emergent Processes}",
	year          = 2003,
}