Audris Mockus, David M. Weiss
Interval quality: relating customer-perceived quality to process quality
ICSE, 2008.
@inproceedings{ICSE-2008-MockusW, author = "Audris Mockus and David M. Weiss", booktitle = "{Proceedings of the 30th International Conference on Software Engineering}", doi = "10.1145/1368088.1368190", editor = "Wilhelm Schäfer and Matthew B. Dwyer and Volker Gruhn", isbn = "978-1-60558-079-1", pages = "723--732", publisher = "{ACM}", title = "{Interval quality: relating customer-perceived quality to process quality}", year = 2008, }