Chunyi Liu, Peng Wang, Jiang Xu, Zang Li, Jieping Ye
Automatic Dialogue Summary Generation for Customer Service
KDD, 2019.
@inproceedings{KDD-2019-LiuWXLY,
author = "Chunyi Liu and Peng Wang and Jiang Xu and Zang Li and Jieping Ye",
booktitle = "{Proceedings of the 25th International Conference on Knowledge Discovery and Data Mining}",
doi = "10.1145/3292500.3330683",
isbn = "978-1-4503-6201-6",
pages = "1957--1965",
publisher = "{ACM}",
title = "{Automatic Dialogue Summary Generation for Customer Service}",
year = 2019,
}
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