@inproceedings{KEOD-2010-Martinez-VillasenorGGH,
	author        = "María de Lourdes Martínez-Villaseñor and David González-Marrón and Miguel González-Mendoza and Neil Hernández-Gress",
	booktitle     = "{Proceedings of the Second International Conference on Knowledge Engineering and Ontology Development}",
	isbn          = "978-989-8425-29-4",
	pages         = "241--250",
	publisher     = "{SciTePress}",
	title         = "{An Ontology Driven Multi-agent System for Client Assignment in a Bank Queue}",
	year          = 2010,
}