@inproceedings{KMIS-2009-MottaPR,
	author        = "Gianmario Motta and Giovanni Pignatelli and Paolo Roveri",
	booktitle     = "{Proceedings of the First International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-674-013-9",
	pages         = "153--160",
	publisher     = "{INSTICC Press}",
	title         = "{User Goal-oriented Requirements Elicitation to Improve Acceptance and Use — A Case Study on Document Management}",
	year          = 2009,
}