@inproceedings{OCSC-2011-HoltzblattD,
	author        = "Lester J. Holtzblatt and Laurie E. Damianos",
	booktitle     = "{Proceedings of the Fourth International Conference on Online Communities and Social Computing}",
	doi           = "10.1007/978-3-642-21796-8_20",
	isbn          = "978-3-642-21795-1",
	pages         = "188--196",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Measuring the Success of On-line Communities in an Enterprise Networking Tool}",
	volume        = 6778,
	year          = 2011,
}