@inproceedings{SAC-2000-Armstrong,
	author        = "Joe L. Armstrong",
	booktitle     = "{Proceedings of the 15th Symposium on Applied Computing}",
	pages         = "627--632",
	publisher     = "{ACM}",
	title         = "{Increasing the Reliability of Email Services}",
	volume        = 2,
	year          = 2000,
}