@inproceedings{SAC-2004-OBrienH,
	author        = "Emma O'Brien and Timothy Hall",
	booktitle     = "{Proceedings of the 19th Symposium on Applied Computing}",
	doi           = "10.1145/967900.968090",
	editor        = "Hisham Haddad and Andrea Omicini and Roger L. Wainwright and Lorie M. Liebrock",
	isbn          = "1-58113-812-1",
	pages         = "935--939",
	publisher     = "{ACM}",
	title         = "{Training Needs Analysis: the first step in authoring e-learning content}",
	year          = 2004,
}