@inproceedings{SEKE-1999-Giaever,
author = "Henrik M. Giaever",
booktitle = "{Proceedings of the 11th International Conference on Software Engineering and Knowledge Engineering: Learning Software Organizations, Methodology and Applications}",
doi = "10.1007/BFb0101422",
isbn = "3-540-41430-4",
pages = "205--209",
publisher = "{Springer-Verlag}",
series = "{Lecture Notes in Computer Science}",
title = "{Collecting, Storing and Utilizing Information about Improvement Opportunities: A Discussion of the Non-Technological Barriers to Success}",
volume = 1756,
year = 1999,
}
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