Christine L. Borgman
The User’s Mental Model of an Information Retrieval System
SIGIR, 1985.
@inproceedings{SIGIR-1985-Borgman,
author = "Christine L. Borgman",
booktitle = "{Proceedings of the Eighth annual international ACM SIGIR conference on Research and development in information retrieval}",
doi = "10.1145/253495.253533",
isbn = "0-89791-159-8",
pages = "268--273",
publisher = "{ACM}",
title = "{The User’s Mental Model of an Information Retrieval System}",
year = 1985,
}











