@inproceedings{SIGIR-2012-HongLYZZ,
	author        = "Yu Hong and Jun Lu and Jian-Min Yao and Qiaoming Zhu and Guodong Zhou",
	booktitle     = "{Proceedings of the 35th International ACM SIGIR Conference on Research and Development in Information Retrieval}",
	doi           = "10.1145/2348283.2348351",
	isbn          = "978-1-4503-1472-5",
	pages         = "495--504",
	publisher     = "{ACM}",
	title         = "{What reviews are satisfactory: novel features for automatic helpfulness voting}",
	year          = 2012,
}