@inproceedings{SIGMOD-2002-GillmannWW,
	author        = "Michael Gillmann and Gerhard Weikum and Wolfgang Wonner",
	booktitle     = "{Proceedings of the 20th ACM SIGMOD International Conference on Management of Data}",
	doi           = "10.1145/564691.564718",
	isbn          = "1-58113-497-5",
	pages         = "228--239",
	publisher     = "{ACM}",
	title         = "{Workflow management with service quality guarantees}",
	year          = 2002,
}