Ullas Nambiar, Himanshu Gupta, Mukesh K. Mohania
CallAssist: Helping Call Center Agents in Preference Elicitation
VLDB, 2007.
@inproceedings{VLDB-2007-NambiarGM,
author = "Ullas Nambiar and Himanshu Gupta and Mukesh K. Mohania",
booktitle = "{Proceedings of the 33rd International Conference on Very Large Data Bases}",
ee = "http://www.vldb.org/conf/2007/papers/demo/p1338-nambiar.pdf",
isbn = "978-1-59593-649-3",
pages = "1338--1341",
publisher = "{ACM}",
title = "{CallAssist: Helping Call Center Agents in Preference Elicitation}",
year = 2007,
}











