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Collaborated with:
S.J.Cunningham N.Reeves
Talks about:
support (2) ethnograph (1) technic (1) librari (1) worker (1) studi (1) digit (1) build (1) tech (1) didn (1)

Person: Chris Knowles

DBLP DBLP: Knowles:Chris

Contributed to:

JCDL 20012001

Wrote 1 papers:

JCDL-2001-CunninghamKR #library #why
An ethnographic study of technical support workers: why we didn’t build a tech support digital library (SJC, CK, NR), pp. 189–198.

Bibliography of Software Language Engineering in Generated Hypertext (BibSLEIGH) is created and maintained by Dr. Vadim Zaytsev.
Hosted as a part of SLEBOK on GitHub.