Travelled to:
1 × USA
Collaborated with:
K.Kimita K.Watanabe Y.Shimomura T.Tateyama
Talks about:
servic (2) method (2) uncertainti (1) satisfact (1) analysi (1) failur (1) effect (1) custom (1) manag (1) evalu (1)
Person: Yusuke Kurita
DBLP: Kurita:Yusuke
Contributed to:
Wrote 2 papers:
- HIMI-LCCB-2013-KimitaKWTS #evaluation #nondeterminism
- Service Evaluation Method for Managing Uncertainty (KK, YK, KW, TT, YS), pp. 569–578.
- HIMI-LCCB-2013-KuritaKWS #analysis
- A Method for Service Failure Effects Analysis Based on Customer Satisfaction (YK, KK, KW, YS), pp. 485–494.