Stem servqual$ (all stems)
1 papers:
HIMI-IKD-2015-ChouSW #case study #quality #using- Improving Service Quality by Prioritizing Service Attributes Using SERVQUAL and Kano Model — A Case Study of Nursing Home in Taiwan (CMC, CS, SKW), pp. 513–525.
HIMI-IKD-2015-ChouSW #case study #quality #using