Alvaro de Portugal
Quality Management: The Business Asset and its Competitive Advantage
CAiSE, 1990.
@inproceedings{CAiSE-1990-Portugal, author = "Alvaro de Portugal", booktitle = "{Proceedings of the Second Nordic Conference on Advanced Information Systems Engineering}", doi = "10.1007/BFb0000604", isbn = "3-540-52625-0", pages = "289", publisher = "{Springer-Verlag}", series = "{Lecture Notes in Computer Science}", title = "{Quality Management: The Business Asset and its Competitive Advantage}", volume = 436, year = 1990, }