@inproceedings{CHI-2001-SmithF,
	author        = "Marc A. Smith and Andrew T. Fiore",
	booktitle     = "{Proceedings of the 19th ACM SIGCHI Conference on Human Factors in Computing Systems}",
	doi           = "10.1145/365024.365073",
	isbn          = "1-58113-327-8",
	pages         = "136--143",
	publisher     = "{ACM}",
	title         = "{Visualization components for persistent conversations}",
	year          = 2001,
}