@inproceedings{CIKM-2014-KiselevaCBD,
	author        = "Julia Kiseleva and Eric Crestan and Riccardo Brigo and Roland Ditte",
	booktitle     = "{Proceedings of the 23rd ACM International Conference on Information and Knowledge Management}",
	doi           = "10.1145/2661829.2661960",
	isbn          = "978-1-4503-2598-1",
	pages         = "1449--1458",
	publisher     = "{ACM}",
	title         = "{Modelling and Detecting Changes in User Satisfaction}",
	year          = 2014,
}