@inproceedings{CIKM-2015-ParkKPCNYR,
	author        = "Kunwoo Park and Jaewoo Kim and Jaram Park and Meeyoung Cha and Jiin Nam and Seunghyun Yoon 0002 and Eunhee Rhim",
	booktitle     = "{Proceedings of the 24th ACM International Conference on Information and Knowledge Management}",
	doi           = "10.1145/2806416.2806621",
	isbn          = "978-1-4503-3794-6",
	pages         = "1879--1882",
	publisher     = "{ACM}",
	title         = "{Mining the Minds of Customers from Online Chat Logs}",
	year          = 2015,
}