@inproceedings{CSCW-2000-GreenspanGWB,
	author        = "Steve Greenspan and David Goldberg and David M. Weimer and Andrea Basso",
	booktitle     = "{Proceedings of the Eighth ACM Conference on Computer Supported Cooperative Work}",
	doi           = "10.1145/358916.358996",
	isbn          = "1-58113-222-0",
	pages         = "251--260",
	publisher     = "{ACM}",
	title         = "{Interpersonal trust and common ground in electronically mediated communication}",
	year          = 2000,
}