@inproceedings{DL-2000-GennaiABBM,
	author        = "Francesco Gennai and Laura Abba and Marina Buzzi and Maria Grazia Balestri and Silvana Mangiaracina",
	booktitle     = "{Proceedings of the Fifth ACM Conference on Digital Libraries, June 2-7, 2000, San Antonio, TX, USA}",
	doi           = "10.1145/336597.336695",
	pages         = "262--263",
	publisher     = "{ACM}",
	title         = "{Experience in implementing a document delivery service}",
	year          = 2000,
}