@inproceedings{ECDL-2004-EasonHAM,
	author        = "Ken D. Eason and Susan Harker and Ann Apps and Ross MacIntyre",
	booktitle     = "{Proceedings of the Eighth European Conference on Research and Advanced Technology for Digital Libraries}",
	doi           = "10.1007/978-3-540-30230-8_41",
	isbn          = "3-540-23013-0",
	pages         = "452--463",
	publisher     = "{Springer}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Towards an Integrated Digital Library: Exploration of User Responses to a “Joined-Up” Service}",
	volume        = 3232,
	year          = 2004,
}