@inproceedings{HCI-CCAD-1999-DickelmanB,
	author        = "Gary J. Dickelman and Ashok Banerji",
	booktitle     = "{Proceedings of the Eighth International Conference on Human-Computer Interaction. Volume 2: Communication, Cooperation, and Application Design}",
	isbn          = "0-8058-3392-7",
	pages         = "187--191",
	publisher     = "{Lawrence Erlbaum}",
	title         = "{Performance Support for the Next Millenium: a model for rapidly changing technologies in a global. economy}",
	year          = 1999,
}