@inproceedings{HCI-NT-2009-HippP,
	author        = "Cornelia Hipp and Matthias Peissner",
	booktitle     = "{Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends}",
	doi           = "10.1007/978-3-642-02574-7_29",
	isbn          = "978-3-642-02573-0",
	pages         = "259--266",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Reference Model for Quality Assurance of Speech Applications}",
	volume        = 5610,
	year          = 2009,
}