@inproceedings{HIMI-IIE-2007-FisherBHSJ,
	author        = "Danyel Fisher and A. J. Bernheim Brush and Bernie Hogan and Marc A. Smith and Andy Jacobs",
	booktitle     = "{Proceedings of the Symposium on Human Interface and the Management of Information. Part II: Interacting in Information Environments}",
	doi           = "10.1007/978-3-540-73354-6_2",
	isbn          = "978-3-540-73353-9",
	pages         = "13--22",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Using Social Metadata in Email Triage: Lessons from the Field}",
	volume        = 4558,
	year          = 2007,
}