@inproceedings{ICEIS-2002-ZairiA,
	author        = "Mohamed Zairi and Majed Al-Mashari",
	booktitle     = "{Proceedings of the Fourth International Conference on Enterprise Information Systems}",
	pages         = "708--715",
	title         = "{An International Study of Benchmarking Spread and Maturity}",
	year          = 2002,
}