@inproceedings{ICEIS-HCI-2008-PenichetTLGM,
	author        = "Victor M. Ruiz Penichet and Manuel Tobarra and María Dolores Lozano and José A. Gallud and Francisco Montero Simarro",
	booktitle     = "{Proceedings of the 10th International Conference on Enterprise Information Systems, Volume 5: HCI}",
	isbn          = "978-989-8111-40-1",
	pages         = "308--315",
	title         = "{A Collaborative Web System to Improve Citizens-Administration Communication}",
	year          = 2008,
}