@inproceedings{ICEIS-v3-2003-Santana,
	author        = "Silvina Santana",
	booktitle     = "{Proceedings of the Fifth International Conference on Enterprise Information Systems, Volume 3}",
	pages         = "637--641",
	title         = "{The Impact of Information and Communication Technologies in Small and Medium Enterprises}",
	year          = 2003,
}