@inproceedings{ICSM-2002-LuccaPG,
	author        = "Giuseppe Antonio Di Lucca and Massimiliano Di Penta and Sara Gradara",
	booktitle     = "{Proceedings of the 18th International Conference on Software Maintenance}",
	ee            = "http://computer.org/proceedings/icsm/1819/18190093abs.htm",
	isbn          = "0-7695-1819-2",
	pages         = "93--102",
	publisher     = "{IEEE Computer Society}",
	title         = "{An Approach to Classify Software Maintenance Requests}",
	year          = 2002,
}