@inproceedings{KDD-2009-GeXZSGW,
	author        = "Yong Ge and Hui Xiong and Wenjun Zhou and Ramendra K. Sahoo and Xiaofeng Gao and Weili Wu",
	booktitle     = "{Proceedings of the 15th International Conference on Knowledge Discovery and Data Mining}",
	doi           = "10.1145/1557019.1557062",
	isbn          = "978-1-60558-495-9",
	pages         = "349--358",
	publisher     = "{ACM}",
	title         = "{Multi-focal learning and its application to customer service support}",
	year          = 2009,
}