@inproceedings{KMIS-2010-GillFC,
	author        = "Simrn Kaur Gill and Paul Folan and Kathryn Cormican",
	booktitle     = "{Proceedings of the Second International Conference on Knowledge Management and Information Sharing}",
	isbn          = "978-989-8425-30-0",
	pages         = "358--362",
	publisher     = "{SciTePress}",
	title         = "{A Framework to Support Knowledge Transfer in the Service Sector}",
	year          = 2010,
}